SC99 Terms & Conditions – A Complete Guide for Malaysia Members

This document contains all terms and conditions governing the use of the SC99 platform. Please read it carefully before registering or using any SC99 services. We've written this in plain language so you fully understand your rights and responsibilities as a member.

Updated: 1 January 2026  ·  Bahasa Melayu (ms-MY)

Member Eligibility

Only players aged 18 and above who reside in permitted countries may register and use the SC99 platform. Each member is allowed one account only.

Deposits & Withdrawals

All financial transactions are processed in Malaysian Ringgit (RM). Minimum deposit is RM20. Withdrawals are processed within four hours for regular members.

Bonus & Promotion Terms

Every bonus offered by SC99 is subject to rollover requirements and a validity period, both clearly stated in each offer. There are no hidden terms.

Account Security

Players are responsible for keeping their SC99 account password confidential. SC99 will never ask for your password via email or LiveChat.

Responsible Gaming

SC99 provides deposit limit, loss limit, and self-exclusion tools. This platform is intended for entertainment purposes and should not be relied upon as a primary source of income.

Amendments to Terms

SC99 reserves the right to update these terms at any time. Players will be notified via in-platform notifications and their registered email address.

Important: By registering for or using the SC99 platform, you agree to be bound by all of the terms and conditions set out below. If you do not agree with any part of these Terms, please discontinue use of the SC99 platform and contact our support team to close your account.

1. General & Acceptance of Terms

These Terms and Conditions ("Terms") govern the relationship between you ("Member" or "User") and SC99 ("Platform", "we", "us") with respect to your use of the website, mobile application, and all services provided under the SC99 brand via the sc99.site domain and related applications.

These Terms apply alongside SC99's Privacy Policy and any specific terms relating to particular promotions, games, or services offered from time to time. In the event of a conflict between specific terms and these general Terms, the specific terms shall prevail in respect of the relevant matter.

SC99 reserves the right to modify, amend, or update these Terms at any time without prior notice. Changes take effect immediately upon being published on the platform. Continued use of the SC99 platform following any changes constitutes your acceptance of the updated Terms. SC99 encourages you to review this page regularly.

Effective Date: These Terms and Conditions were last updated on 1 January 2026 and supersede all previous versions in their entirety.

2. Account Registration & Management

2.1 Registration Eligibility

To register and use the SC99 platform, you must meet all of the following requirements without exception:

  • At least 18 years on the date of registration.
  • Residing in a country that does not restrict access to licensed online gaming platforms.
  • Have full legal capacity to enter into a binding agreement.
  • Not currently under a voluntary or mandatory self-exclusion period from any gambling platform.
  • Acting on your own behalf and not on behalf of any third party.

2.2 One Account Per Player

Each individual is only permitted to hold one (1) SC99 account at any one time. Using multiple accounts as a single individual — whether with the same personal details, different details, or with the assistance of another party — is strictly prohibited. SC99 reserves the right to close all identified duplicate accounts and forfeit any associated balances or winnings where multi-account abuse is established.

2.3 Accurate Registration Information

You are required to provide truthful, accurate, and current information during registration, including your full name, MyKad or passport number, an active Malaysian phone number, and a valid email address. SC99 reserves the right to verify this information at any time through a Know Your Customer (KYC) process, which may require copies of identification documents. Providing false information may result in immediate account suspension or closure.

2.4 Account Security

You are solely responsible for keeping your SC99 account username and password secure. SC99 will not be held liable for any losses arising from unauthorized access to your account due to your own negligence. Please note that:

  • SC99 never request your password via email, LiveChat, WhatsApp, or any other communication channel.
  • Do not share your login credentials with anyone, including family members.
  • Use a strong, unique password that you don't use for any other account.
  • Contact SC99 support immediately if you suspect your account has been compromised.

SC99 is unable to reverse transactions made through an account that was not properly secured by the account holder. Enable two-factor authentication (2FA) in your account settings for an added layer of security.

3. Deposits, Withdrawals & Financial Transactions

3.1 Currency and Payment Methods

All transactions on the SC99 platform are conducted in Malaysian Ringgit (RM / MYR) only. SC99 accepts the following deposit and withdrawal methods exclusively for Malaysian users:

DuitNow FPX – Maybank2u FPX – CIMB Clicks Touch 'n Go eWallet GrabPay Boost ShopeePay

3.2 Deposit Limits

MethodMinimum DepositProcessing Time
DuitNowRM20Instant (< 60 seconds)
FPX (Maybank2u / CIMB Clicks)RM20Instant (< 2 minutes)
Touch 'n Go eWalletRM20Instant (< 60 seconds)
GrabPayRM20Instant (< 60 seconds)
BoostRM20Instant (< 60 seconds)
ShopeePayRM20Instant (< 60 seconds)

3.3 Withdrawals

Withdrawals may be made at any time, subject to the following conditions:

  • Identity verification (KYC) must be completed before your first withdrawal is processed.
  • The minimum withdrawal amount is RM50 for standard withdrawals.
  • Withdrawals are processed to a Malaysian bank account or e-wallet of the same name with SC99 account holders.
  • The withdrawal processing time is four (4) hours for regular members, and faster for VIP members depending on their tier.
  • SC99 does not charge any fees for standard withdrawals.
  • For accounts with an active bonus, withdrawals may only be made once the rollover requirements have been met in full.

3.4 Fund Transfer Responsibility

You are responsible for ensuring that all bank account or e-wallet details submitted for withdrawals are accurate and up to date. SC99 is not liable for any delays or loss of funds resulting from incorrect information provided by the player. Any deposit made through a third party or on behalf of another person may be declined and returned by SC99 at its sole discretion.

Important Note: SC99 is fully compliant with Anti-Money Laundering (AML) requirements. All deposits and withdrawals may be subject to compliance checks, which could slightly delay processing in cases that require additional verification.

4. Bonuses, Promotions & Rewards

4.1 General Bonus Terms

All bonuses, promotions, cashback, and rewards offered by SC99 are subject to their respective specific terms and conditions as stated in each offer. The general conditions applicable to all SC99 bonuses are as follows:

  • Each promotion may only be claimed once per account, per household, or per device unless otherwise stated.
  • Bonuses cannot be transferred between accounts or converted directly into cash without first meeting the rollover requirements.
  • SC99 reserves the right to void any bonus if fraud, abuse, or a breach of terms is found to have occurred.
  • The SC99 Welcome Bonus is available exclusively to new members who have never previously held an SC99 account.

4.2 Rollover Requirements

The rollover requirement (also known as the wagering requirement) refers to the total amount you must wager before bonus funds can be converted into withdrawable cash. For example, if you receive a bonus of RM100 with a 20x rollover requirement, you must place a total of RM2,000 in wagers (RM100 × 20) before those funds become eligible for withdrawal.

  • Rollover requirements must be fulfilled within the designated bonus validity period.
  • Bonuses that have not met their rollover requirements within the valid period will automatically expire and be forfeited.
  • Different games may contribute at different rates towards meeting the rollover requirement — details are specified in the relevant promotion's terms.

4.3 Cashback

SC99 Cashback is calculated based on a player's net losses over the designated period and is automatically credited without requiring a manual claim. Credited cashback is generally not subject to additional rollover requirements unless otherwise stated in the relevant cashback terms.

4.4 VIP Programme

Eligibility for the SC99 VIP programme is based on valid wagering volume within a specified period. SC99 reserves the right to review, adjust, or terminate any member's VIP status based on their account activity patterns, including where suspicious behaviour or fraudulent activity is detected.

5. Game Rules & Platform Usage

5.1 Available Games

SC99 offers a wide variety of games including online slots, live casino (baccarat, roulette, blackjack, sic bo), number games, poker, and many more. Each game has its own rules, return-to-player (RTP) rate, and betting limits, which can be reviewed within the respective game interface.

5.2 Game Outcomes

All random-outcome games on SC99 use a Random Number Generator (RNG) system that has been audited and certified by recognised independent testing laboratories. Game outcomes are final and cannot be disputed unless there is clear evidence of a technical failure verifiable through system logs. SC99 reserves the right to void or adjust game results in cases of proven technical failure.

5.3 Technical Disruptions

In the event of an internet disconnection, system failure, or other technical disruption during an active game session, SC99 will rely on system records to determine the state of the game at the time of the disruption. If the game cannot be resumed or the outcome cannot be conclusively determined, the wager in question will be voided and the funds returned to your account balance.

5.4 Prohibited Conduct

The following actions are strictly prohibited and may result in the suspension or closure of your SC99 account without prior notice:

  • The use of automation software, bots, scripts, or any tools that facilitate automated betting.
  • Exploiting software errors or system vulnerabilities to gain an unfair advantage.
  • Collusion between players to manipulate game outcomes, particularly in poker and live table games.
  • The use of VPNs, proxies, or other means to conceal your actual location in order to bypass imposed geographical restrictions.
  • Attempting to launder money through the SC99 platform.

6. Virtual Sports Betting

6.1 Markets & Odds

SC99 offers betting across a wide range of sports including football (Malaysia Super League, EPL, and other international leagues), badminton, tennis, cricket, e-sports, and Simulated Virtual Sports. Displayed odds are valid at the time of viewing and may change before a bet is confirmed. Confirmed bets will not be affected by any odds changes after confirmation.

6.2 In-Play Betting

In-play betting is subject to market availability, which may be temporarily suspended during critical moments of a match. SC99 reserves the right to suspend any betting market at any time without prior notice for operational or security reasons.

6.3 Sports Betting Settlement

Sports betting winnings are credited to the player's account once the match result has been officially confirmed by the relevant governing body. SC99 uses recognised sports data sources for result verification. In cases where a match is cancelled, postponed for more than 72 hours, or played at a different venue from that announced, the relevant bets may be voided and stakes refunded.

6.4 Simulated Virtual Sports

SC99 Virtual Sports are computer-simulated competitions that run 24 hours a day with frequent match cycles. Virtual Sports results are generated by a licensed RNG and are entirely random. Virtual Sports are not based on real sporting events, and outcomes in Virtual Sports have no connection to real-world sports results.

7. Responsible Gaming

SC99 is committed to responsible gaming practices and recognises that for a small number of users, gambling can become a serious problem. We provide a range of tools to help players maintain control over their gaming activity:

Deposit Limit

Set daily, weekly, or monthly deposit limits in your account settings. Limits take effect immediately and can be reduced at any time, but increases are subject to a 24-hour cooling-off period.

Loss Limit

Set the maximum amount you are willing to lose within a given period. Once the limit is reached, you will be unable to place new bets until the limit period resets.

Session Time Limits

Set a time limit for your playing session. SC99 will send a warning as the limit approaches and will automatically end the session once it is reached.

Self-Exclusion

Activate self-exclusion for a period ranging from 30 days to a permanent ban. During the exclusion period, you will not be able to log in or place any bets. Self-exclusion is final and cannot be reversed early.

SC99 also works with problem gambling support organisations. If you or someone you know needs help, please contact Malaysia National Addiction Helpline: 1800-82-0066 (free, confidential, available 24 hours). For more information on SC99's responsible gaming features, visit Responsible Gaming page us.

8. Privacy & Data Protection

The collection, use, and protection of your personal data by SC99 is governed by our SC99 Privacy Policy which forms part of these Terms. By accepting these Terms, you also agree to the terms of our Privacy Policy.

SC99 collects and processes your personal data solely for the following purposes: processing account registration and verifying identity, processing financial transactions, providing customer support, complying with legal and regulatory requirements, preventing fraud and money laundering, and improving platform services.

SC99 does not sell or share your personal data with third parties for marketing purposes without your explicit consent. Your data is stored on secure servers protected by 256-bit SSL encryption. Your rights regarding personal data — including the right to access, correct, or delete your data — are set out in detail in SC99's Privacy Policy.

9. Intellectual Property

All content on the SC99 platform, including but not limited to logos, branding, interface design, text, graphics, audio, video, and software, is the property of SC99 or its licensors and is protected by applicable intellectual property laws.

You are prohibited from copying, distributing, modifying, creating derivative works from, publicly displaying, publicly performing, republishing, downloading, storing, or transmitting any content from the SC99 platform without prior written consent from SC99.

10. Account Suspension & Closure

10.1 By SC99

SC99 reserves the right to suspend, restrict, or close any member's account at any time, with or without prior notice, under the following circumstances:

  • Violation of any terms set out in this document.
  • Providing false information during registration or the KYC process.
  • Fraud, collusion, use of bots, or any other form of dishonest behaviour.
  • Attempted money laundering or other illegal activities.
  • Instructions from regulatory authorities or law enforcement agencies.
  • Doubt regarding the true age or identity of the account holder.

In the event of a legitimate account closure due to a breach of terms, SC99 reserves the right to forfeit any outstanding balance, bonuses, or winnings that have not yet been withdrawn.

10.2 By Member

You may close your SC99 account at any time by contacting the support team via LiveChat or by emailing support@sc99.site. Before closing, please ensure all active bonus rollover requirements have been completed and any eligible balance has been withdrawn. Balances left unclaimed for more than 90 days following a closure request may be subject to SC99's dormant funds policy.

11. Liability Limits & Disclaimer

The SC99 platform is provided "as is" and "as available". SC99 makes no warranties or representations, express or implied, regarding the suitability of the platform for any particular purpose.

SC99 shall not be liable for any indirect, consequential, special, punitive, or loss-of-profit damages arising from the use of or inability to use the platform, including but not limited to in-game losses, service interruptions, or data loss.

SC99's maximum liability to you under any circumstances is limited to the amount of your most recent deposit made into your account within the 30 days preceding the relevant claim.

Casino games involve financial risk. The value of your bets can be lost entirely and you may lose your entire deposit. Only play with disposable funds that you can afford to lose.

12. Governing Law & Dispute Resolution

These Terms and Conditions are interpreted and governed in accordance with the laws of the jurisdiction in which SC99 is registered and licensed. Any dispute arising from or in connection with these Terms shall first be resolved through direct discussion between you and SC99.

If a dispute cannot be resolved within 30 days of the date a written notice is submitted, it will be referred to binding arbitration in accordance with the procedures set by the regulatory body that issued SC99's licence. The arbitration decision is final and binding on both parties.

During the dispute resolution process, you may continue to access and use the SC99 platform unless your account has been suspended for reasons related to the dispute.

13. Contact SC99

If you have any questions, concerns, or feedback regarding these Terms and Conditions or the use of the SC99 platform in general, please reach out to us through the following channels:

  • LiveChat: Available on the SC99 platform, 24 hours a day, 7 days a week, in Bahasa Melayu.
  • Email: support@sc99.site — response within 24 hours on business days.

For specific questions about responsible gaming, self-exclusion, or account limits, you can visit our SC99 Responsible Gaming page or contact our support team, who will assist you in a friendly and confidential manner.

For general FAQs about the SC99 platform, promotions, and services, visit the FAQ updated by us on a regular basis.

These terms were last updated on: 1 January 2026. Any material changes to these Terms will be communicated to registered members via in-platform notifications and email at least 14 days before the changes take effect, except where immediate changes are required for security or regulatory reasons.

FAQ – SC99 Terms & Conditions

Quick answers to the most frequently asked questions about SC99's platform terms of use.

The rollover requirement is the total amount you need to wager before bonus funds can be converted into withdrawable cash. For example, if you receive a RM100 bonus with a 20x rollover requirement, you must place bets totalling RM2,000 before those funds become eligible for withdrawal. It's important to note that rollover is calculated based on total wager amount, not on winnings or losses — so as long as your cumulative bets reach RM2,000 (even if most of those bets result in losses), the rollover requirement is considered fulfilled.

No. Each individual is permitted to hold only one SC99 account at any one time. Opening multiple accounts is a serious breach of our Terms, and SC99 has effective detection systems in place to identify duplicate accounts, including matching of IP addresses, phone numbers, device information, and identity details. Any duplicate accounts detected will be closed, and all bonuses or winnings obtained through such means will be forfeited in full.

This depends on the reason for account closure. If the account is closed at your own request (voluntary closure), all valid deposit balances (excluding bonuses that have not met rollover requirements) will be processed for withdrawal within the stipulated timeframe. If the account is closed by SC99 due to serious breaches of terms such as fraud or money laundering, SC99 reserves the right to forfeit the entire balance without compensation. In cases of closure due to technical or operational reasons on SC99's part, all valid balances will be returned in full.

SC99 holds player funds in accounts that are kept separate from the company's operational funds, ensuring that player money is never used for business operating needs. This is a standard requirement under the licence held by SC99. Funds in these segregated accounts are available for player withdrawal at any time, independent of the platform's operational financial position. That said, as with all online platforms, certain risks cannot be entirely eliminated, and SC99 encourages players not to keep large amounts of money in their gaming account when not actively playing.

The first step is to contact SC99 support via LiveChat with the details of your dispute — transaction number, date and time, the game or market involved, and a brief description of the issue. Our team will review the system logs and respond within 24 hours. If you are not satisfied with the first-line support decision, you may request escalation to a senior support manager. For disputes that cannot be resolved internally, you may submit a complaint to the regulatory body that issued SC99's licence for an independent review.
SC99 Privacy Policy – Your Data is Protected

These Terms and Conditions are to be read together with SC99 Privacy Policy. All personal information you provide to SC99 is protected in accordance with the highest data security standards and is not shared with third parties without your consent. For enquiries, please contact support@sc99.site.

Understand the Terms, Ready to Play at SC99?

SC99 believes in full transparency. Now that you've read and understood our terms, sign up and enjoy over 2,400 games, a welcome bonus of up to RM888, and 24/7 Bahasa Malaysia support. Deposits start from as low as RM20 via DuitNow or Touch 'n Go eWallet.

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